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Shipping policy

Shipping Policy

Order Processing

We strive to process and fulfill all orders as quickly as possible.

  • Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays) after your order is placed.

  • Orders placed after 2:00 PM PST may be processed the next business day.

  • You’ll receive an email confirmation once your order has shipped.
    Processing times do not include weekends or holidays.


Shipping Methods & Delivery Timeframes

We offer the following shipping options at checkout:

Standard Shipping (USA)

  • Delivered via USPS, UPS, or comparable carriers

  • Estimated delivery: 3–7 business days from shipment

Expedited Shipping

  • Faster delivery options available at an additional cost

  • Estimated delivery: 1–3 business days from shipment

Actual delivery times may vary based on carrier performance and your location.


Domestic Shipping Rates

  • Free Standard Shipping on all U.S. orders over $100.

  • Flat-rate or carrier-calculated shipping fees apply for orders under the free shipping threshold.

Specific rates will be displayed at checkout based on your shipping address.


International Shipping

We currently do not offer international shipping.


Order Tracking

Once your order ships, you will receive:

  • A shipping confirmation email

  • A tracking number with a link to track your package
    Please allow up to 24 hours for tracking information to become active.


Shipping Restrictions

  • We do not ship to P.O. Boxes for expedited services due to carrier limitations.

  • Some oversized items may require additional handling time or alternate shipping methods.


Shipping Issues & Lost Packages

  • MUTNT Gear is not responsible for packages that are lost or delayed by the carrier once tracking shows delivery or in transit.

  • If your tracking shows a delivery but you did not receive your package, please contact the carrier first, then reach out to our support team if assistance is needed.


Local Pickup (Optional)

Customers in the local area may choose pickup at checkout. You’ll receive a notification email when your order is ready (typically same day if ordered before cutoff time).


Contact Us

Have questions about shipping?
Visit our Contact page or email us at support@mutntgear.com for assistance.


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